Support & FAQs
Have a question? Our support page has a full list of FAQs to answer everything around delivery, rentals, warranties, and product care. If you’re still unsure, ask us a question and we’ll be in touch!
Support Form
Tell us what you need help with and we’ll get back to you quickly with a clear answer.
Popular Questions
Get clarity fast. If we’ve missed anything, use the contact form above and we’ll get you sorted.
Choose a Shed/Cabin from the range (or tell us what you need), share your delivery location, and we’ll send a fast quote with an estimated delivery cost.
Yep. Tell us what you’re storing or using it for (and roughly how much space you have), and we’ll recommend the best size and layout.
We deliver across the North Island of New Zealand, from our base in Tokoroa, Waikato.
Orders can arrive the next day, after build & quality checks are fully complete, or at a time you specify. All our products are made to order and so build time can vary per project, we're happy to advise here based on your selected build.
Delivery is based on distance from our Tokoroa base and the delivery requirements at your site. Share your address and we’ll provide a clear estimate. Depending on product size and delivery location a HIAB or crane may also be needed - we’ll flag this early and confirm what’s needed.
Usually it’s simple: clear a safe path, choose your placement spot, and make sure the area is reasonably level. If you’re unsure, send a photo and we’ll advise.
In many cases, portable buildings on skids may not require a consent, but rules can vary by council and by how/where it’s installed. We recommend checking with your local council if you’re unsure.
Typically, no. Our sheds and cabins are designed to sit on skids, so you generally don’t need a concrete pad. A stable, level surface is still important for best results.